Having used many different credit insurance providers over the years, Denmaur recently renewed on a long-term extension, thanks to the value of the relationship with Coface.
In brief
Denmaur is one of the UK’s leading paper suppliers, with a current turnover of approximately £150 million. As well as selling paper and managing stocks for printers and publishers, the group increasingly supplies the food packaging sector.
In a high-risk industry, Denmaur wanted to protect its balance sheet from exceptional losses as part of its credit management strategy.
“Having used credit insurance for many years, I’d recommend Coface because their response times on limits are exceptionally good compared with other providers, their underwriters know what they are doing, and they are always happy to discuss any issues.” Mark Harsent, UK Risk Manager, Denmaur Independent Papers Ltd.
Coface solution
Coface TradeLiner has a flexible whole turnover policy that provides real-time credit risk information and insurance against payment defaults and collections. It includes tools to support credit management and multiple options to customise and adjust cover.
The result
Denmaur has been working with Coface since 2017 and recently signed a long-term extension. UK Risk Manager Mark Harsent has been highly impressed with Coface’s “exceptionally good” response times, underwriting expertise, and collaborative approach.